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Technical Support Free Verse

This entry was posted on Thursday, March 27th, 2008 and is filed under PEBKAC. Please feel free to leave a comment below. You can also subscribe to a feed of this posting's comments.

While debugging an errant process in the College’s execrable system this afternoon, I found this passage in a technical support bulletin from the manufacturer:

“After step 1 is complete; which the system will not allow you to
accomplish completely; all the TBRAPPL transactions should have a
reapply indicator of Y.  We know this will not be the case in your
situation.”

It’s a fricken’ Zen koan: the true completeness is that which is incomplete; that which should be is that which will not be.

4 Responses to “Technical Support Free Verse”

  • 1
    Murray
    March 28th, 2008 8:49am

    LOL – unfortunately, though, it’s seldom clear anymore whether comments like that are Zen, an ESL student writing tech manuals, or part of Bill Gates’ master plan to make us all crazy.

  • 2
    Dave
    March 28th, 2008 5:55pm

    Judging by the rest of the support documents, I’m leaning toward a non-English robot’s output fed through Google Translate.

    It is fun to pronounce the 7-letter system identifiers though. I call that one “tuh-BRAP-el”. There’s also “TIG-ger-feed” and “SPRAY-den”, to name just a couple.

  • 3
    Dar
    March 30th, 2008 9:27am

    I think you may have invented a new form of poetry for the modern age…

  • 4
    Dave
    March 30th, 2008 9:45am

    I think the Taiwanese stereo assembly instructions writers can take credit for that art form.

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